Frequently Asked Questions
Where are your products printed?
All products are printed using professional-grade equipment and premium materials, and distributed from our Los Angeles facility.
What file formats do you accept?
We accept PDF, AI (Adobe Illustrator), and PSD (Photoshop) files. PDF is recommended for best results.
How long does shipping take?
Production takes 3-5 business days. International shipping via FedEx typically takes 3-7 business days depending on your location.
What currency do you charge in?
All prices are in USD. We use daily exchange rates to ensure fair and transparent pricing.
Can I get a refund?
Since products are custom-printed, we cannot offer refunds for completed orders. However, if there is a quality issue, please contact us and we will make it right.
Do you offer bulk discounts?
Yes, higher quantities come with better per-unit pricing. Configure your order on any product page to see volume pricing.
How do I track my order?
After placing your order, you will receive a confirmation email with your order number. Use our Order Status page to track progress.